Self Service Password Reset and Identity Verification of Users
Self-Service Password Reset
Automation tool to reduce service desk cost and improve user experience and productivity. For Windows, SAP, Oracle, IBM and more.
Secure Identity Verification
Workflow for secure verification of employees phoning in to get a service, like a new password, personal information, payment transaction, etc.
The biggest businesses in different industries trust FastPassCorp
Why FastPass?
Management of all organizations meet these two challenges:
FastPass helps you improve in both areas.
You can select one of our solutions or combine our solutions to achieve the synergy from our solutions working together.
Our self-service solution for passwords helps customers reduce the cost per incident with 50-80%
Our identity verification workflow prevents phone based hacking (vishing) attacks like the Twitter 2020 data breach.
FastPass can be installed on-premise or from the FastPass Cloud.
Our customers include world-wide medium and large enterprises and managed service providers benefitting from our multi-tenant architecture.
The solutions cover more than native Windows / Active Directory and includes solutions for SAP, Oracle; IBM and most other enterprise systems.
Our solutions for midsize and large organizations
Secure workflow for your corporate passwords
Secure password reset for end-users for Windows, SAP, Oracle, IBM and other corporate passwords. Customers’ adoption rates more than 90%. Advanced authentication options. Different processes for different user groups
Secure workflow for the password reset process in service desks. Management controlled workflow for identity verification of end-users calling for passwords. Includes user secrets, tokens, management approval and dynamic and contextual data.
Password self-service and facilitated identity verification for organizations who want a cloud-based solution. Functionality as described for “Password self-service” and “Identity Verification”. Operated from AWS datacentres
The solution for managed service providers who wants to run multiple customers from the same solution, thereby reducing total operating costs. Functionality identical with the on-premise solutions
Provide a smooth work from home setup by allowing users to manage their passwords remotely
Synchronizing passwords from Active Directory to corporate systems and applications. Cover SAP (all variations), Oracle, IBM Z and IBM i, LDAP, SQL and many others. Short implementation time
FastPass means
stronger password security
and more productivity
for service desks
63% OF DATA BREACHES ARE CAUSED BY PASSWORD PROBLEMS
What our customers are saying about us
The biggest businesses in different industries trust FastPassCorp
“We have seen an 80% reduction in assisted password resets. We’re very satisfied with the product. It has significantly freed us up from frustrating and unrewarding password resets.
We can quickly ensure our students receive the very best in learning and teaching.
I highly recommend FastPass. It is a comprehensive, enterprise solution with very high end-user acceptance. It is certainly a best in breed product— clearly focused on providing secure password management. FastPassCorp offers excellent service and a technically robust solution. “
Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk. The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!
“We have worked with FastPass for nearly 3 years now, and we have reached the objective for our project. As being one of the first FastPass SAP customers we had some initial challenges. FastPassCorp delivers however very dedicated and qualified support and we have for several years been very satisfied. Recently we decided to extend FastPass to all our international users, and will then reach 5.000 users.”
NNIT has chosen FastPass based on its versatility, as it is able to fit different customer requirements for end-user functions and technical specifications. It is a strategic order for FastPassCorp, rewarding its focus on the MSP version of FastPass for large international outsourcing and MSP companies such as NNIT.
”We strive continuously to improve our service. It is important to us to deliver modern and simple solutions helping customers to a more efficient operation. The cooperation with FastPass is yet another step in this direction”.
90% User Adoption Rate with our 6 Steps to Success
How to secure authentication for End-Users?
25% of Help Desk calls are password-related
Start transforming your business with the leading self-service password reset & identity verification provider trusted by industry leaders worldwide.
Basic overview of FastPass self service
FastPass is a software application running on-site or as a cloud service. It is Windows server based and supports local and remote users in a secure model. Active user accounts are found in Active Directory. Users access a web portal where they select what password to reset or unlock and choose how to authenticate. FastPass doesn’t require many resources for the operation.
The IT security manager decides different processes for different user groups, and this is then implemented in the FastPass Administration Management Console.
For users to use access the password reset software portal, enrollment is the first step. Enrollment can be forced or an automated email invitation process.
No matter what device the user has, she can always access the web based FastPass portal. Even from a PC when the user has forgotten the password, FastPass will still help the user to do self-service. The user can change password, unlock password or reset password.
The user is free to authenticate in many different ways including questions and answers, SMS Pin-codes, SMART card, Authenticators, Manager Approval plus many other ways. It can even be multi factor authentication MFA.
The controller can do analytics work on the log data from FastPass or from the FastPass standard reporting, which will also be the base for monitoring and auditing.
FastPass doesn’t support privileged passwords or personal password management.
Introduction is available from this WEB-site or youtube with video explaining the products or the business case behind the services.
Total security is top priority and FastPass is continuously being externally penetration tested.