The workforce identity verification platform, twenty years in the making.
One platform for self-service and verified help desk assistance — cloud or on-premises, on any identity provider you already run.
FastPassCorp is a workforce identity verification platform, providing identity-verified help desk support (FastPass IVM) and self-service password reset (FastPass SSPR) to enterprises and managed service providers, deployed in the cloud or fully on-premises. Founded in 2005 and headquartered in Copenhagen, FastPassCorp is listed on Nasdaq First North.
» WHY VERIFICATION IS DIFFERENT
Authentication proves a device. Verification proves a person.
Authentication confirms that a credential is valid. It doesn't confirm that the person using it is who they claim to be — and it was never designed to. That distinction barely mattered when the help desk's job was resetting Windows passwords. It matters enormously when the same call could be an employee who's genuinely locked out, or an attacker who has done enough research to sound like one.
This is why we treat workforce identity verification(opens in new tab) as a discipline in its own right, separate from authentication — and why it doesn't disappear as passwordless methods become standard. A user who has lost the device holding their passkey still needs to get back to work, and someone still has to be sure it's really them. As identity providers tighten what counts as a valid self-service recovery method, more of that verification work moves to the help desk, not less.
» ONE PLATFORM
Two halves of the same problem.
Most users can serve themselves. Some can't. FastPass is built to handle both without asking you to run two separate systems.
FastPass SSPR — self-service for the users who can serve themselves
FastPass SSPR handles password reset, account unlock, and Temporary Access Pass issuance — for Windows and Active Directory, for the application-level systems your enterprise has accumulated over the years (SAP, Oracle, IBM, and others), and for the leading cloud identity providers. It works from the PC client, a mobile browser, or any endpoint you choose, including before a user has successfully logged in.
FastPass IVM — verified assistance for the users who can't
When self-service isn't enough — a user who never enrolled, lost the device holding their MFA factor, or is calling in for the first time — FastPass IVM runs the verification decision inside the ticket your help desk agent is already working in. The system decides whether the caller is verified, using contextual signals and configurable soft tokens; the agent facilitates, but never overrides the outcome. That produces a defensible, auditable result instead of a judgment call.
» COMPATIBILITY
Works with what you already run
FastPass is built to fit your environment — not the other way around.
⟶ Identity providers: Microsoft Entra ID, Okta, Active Directory, and others — no forced migration
⟶ ITSM platforms: a certified ServiceNow integration, plus close to ten other leading platforms your help desk may already run
⟶Deployment: cloud-first, or fully on-premises where regulation or preference requires it
⟶Authentication: works with the MFA methods you've already deployed — no new hardware or enrollment burden
Most FastPass implementations go live in one to four months, depending on the complexity of your environment and the resources you have available.
» FASTER AND SAFER, AT THE SAME TIME
A stronger verification process usually takes longer. In FastPass, it doesn't.
"We have seen an 80% reduction in assisted password resets. We're very satisfied with the product. It has significantly freed us up from frustrating and unrewarding password resets."
Oliver Holmes, Deputy Director, Technology and Operations
London Metropolitan University
Twenty years focused on one problem.
FastPass started in 2005 as a self-service password reset tool for Windows and Active Directory. The decisions we made in that first year are still shaping the platform today.
Built for diversity from day one
We built FastPass as a multi-tenant platform from the outset, even though most early customers were single-tenant enterprises — because managed service providers were part of the plan from the start. That commercial choice forced an architectural one: every workflow in FastPass can be configured per customer, per role, and per scenario. Many competitors that launched with single-tenant, prescribed workflows have since disappeared.
We named this category before the market did
In 2018 and 2019, customers began asking us to turn a simple help desk support tool into something that could make the verification decision itself. That request became FastPass Identity Verification Manager(opens in new tab) — years before “workforce identity verification(opens in new tab)” became an industry term. We didn't enter this category late. We helped define it.
We integrate. We don't replace.
FastPass is designed to work with the identity providers, MFA methods, and ITSM platforms (opens in new tab)you've already invested in. Adopting FastPass doesn't mean migrating identity providers, retraining users on new authentication factors, or rebuilding your service desk workflow.
We tell you when we're not the right fit
If something you need isn't what FastPass does well, we'll tell you — and point you somewhere else if we can. The people who have to defend this decision internally don't benefit from being told what they want to hear at the point of sale.
» PROOF FROM THE FIELD
Many of our largest customers operate at a scale where their brand can't appear on a vendor's website.
A Fortune 500 medical company, roughly 15,000 users
After an internal penetration test exposed weaknesses in its manual help desk verification process, this organization turned to FastPass IVM. Using the badge number every employee already wears, combined with other verification factors, FastPass closed the gap the test had found.
A European manufacturer, 50,000+ employees
This organization came to FastPass looking for self-service password reset alone. During evaluation, its security team recognized that IVM could run on the same platform, using the same data — and expanded the project to include both from day one.
A US hospital, roughly 2,000 users
Rather than adopt new authentication infrastructure, this hospital built its verification workflow around the Duo deployment it already had in place. Because the MFA was already trusted by the workforce, the workflow was in production almost immediately.
» WHO WE SERVE
Built for enterprises. Built for the providers who serve them.
For Enterprises
Deploy FastPass across your organization with verification and self-service tuned to each role, department, and population — without changing the identity infrastructure you've already built.
For Managed Service Providers
FastPass has been multi-tenant since year one. Run password self-service and identity verification as a service across every client you support, each with its own configuration, from a single platform.
Talk to us
Workforce identity verification is a discipline of its own — not a feature bolted onto authentication. FastPass is the platform built for exactly that, so every user gets back to work safely, whether they can serve themselves or need a verified person to help.
Whether you want a solution overview or a technical deep dive, we're glad to walk through how FastPass would fit your environment.