One password across all applications

FastPass is equipped with a resilient retry system for such scenarios. By default, it will attempt to retry the synchronization process 10 times, with a 2-minute interval between each attempt. These retry settings are adjustable to better suit your specific environment. Moreover, in instances where the Oracle system experiences an extended downtime, FastPass provides an option to manually trigger a synchronization for a chosen time interval. However, this feature needs to be enabled, as it involves data deletion considerations.

FastPass is designed for robustness and stability, ensuring that a downtime in one system does not halt or significantly slow down the overall synchronization process. Instead, only the synchronization with the affected system will be subject to retries as outlined previously. This ensures that the synchronization with other systems continues unaffected.

Absolutely, FastPass is fully compliant with FIPS (Federal Information Security Management) 140-2 standards, starting from version 4.0 onwards. We utilize a 256-bit AES algorithm for encryption and a PBKDF algorithm for hashing. This compliance extends across all FastPass components, from the Windows Client to the Server and Domain Controller parts, ensuring robust security throughout the system.

Indeed, FastPass's cloud operations are proudly certified with Cyber Essentials Plus, affirming our commitment to robust cybersecurity practices.

Yes, FastPass provides the functionality to automatically delete user data and restrict access as needed. This is achieved by FastPass regularly checking the source user repository. User data can be set to be automatically deleted under certain conditions, such as if the user account is deleted or disabled, is no longer a member of a group authorized to use FastPass, or becomes a member of a group specifically designated for deletion. This ensures that user data management aligns with the current status and permissions within the organization. Please note that the users history actions are kept in the Audit log.

Absolutely, FastPass includes a customizable list of prohibited passwords to help enhance security. We provide a top list of commonly used weak passwords that we recommend you utilize as a starting point. Additionally, it's a good practice to expand this list by adding specific terms related to your company, such as the company name, product names, and other relevant terms. This approach helps ensure users avoid common and potentially vulnerable passwords, thereby strengthening overall password security.

Yes, FastPass features a comprehensive and detailed audit log that meticulously records every action. This includes not only user activities but also all operations conducted within the Help Desk tool and the Admin interface. This extensive logging capability ensures thorough tracking and accountability for all interactions within the FastPass system, providing an essential tool for security and administrative oversight.

All personnel supporting FastPass cloud are as a minimum are BPSS checked and are annually trained on Data Protection and personal data best practice. They are also required to sign NDAs and the Information Security Policy and Data Protection policy. These policies are aligned with ISO 27001 / EU GDPR. Read more about GDPR and the Service Desk.