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When your company works from home, that’s 3 new challenges for the service desk! Overnight, all over the world, users are staying at home – and working from home! This requires new devices and new software licenses – but what about support? Expect to see higher load, and tasks you can’t support as today! New …
When your company works from home, that’s 3 new challenges for the service desk Read More »
Now that most employees are working from home, calls to the Service Desk will come externally. For some security policy, SMS authentication is required to verify their identity. But how much do you trust SMS verification? · Robert Ross, San Francisco lost $1M using sim swap · The alleged hacker called up Ross’ service provider …
You might be in trouble if your user verification is SMS-dependent Read More »
The service desk has the key to the door to protected data and systems. How do you prevent that the keys are given away? Passwords are the keys! On January 16, FastPassCorp, together with HDI and ITSMF, arranged the webinar “When ITSM Met Security”. It helped the participants understand the threats and financial consequences for their companies …
Service desks are vulnerable for password attacks – See what to do in 2020 Read More »
At FastPassCorp, we believe that we now sow the seeds for 2020’s success. Step into 2020 with a clear understanding and plan for how your company can benefit from Self Service Password Reset with our full guide “6 Steps to success with Password Self-Service”. As password calls to service desks in the average count for 20-30% of all calls, …
6 Steps Guide: Reduce the risk of data breach in 2020 with Password Self Service Read More »
The first step in improvement is the understanding of your challenges! You might have experienced low adoption of your self-service of password reset (SSPR) solution like many others? According to the Service Desk Institute (SDI) half of the organizations that implement SSPR (self-service password reset) only get a user acceptance of less than 25%. The …
Understand the 5 reasons why users reject self-service password solutions Read More »
With more than 10 years of experience working with large organizations and partners, we have gained deep experience in password-related risks and know how to reduce them. The free self-assessment report by FastPassCorp will give you a 360-degree view of the corporate present status of password policy and processes and point to areas of improvement. …
Speed up your corporate security with Self-Assessment Tool Read More »
The article “Password Obituary: But is the Humble Password Really Dead?” be Finn Jensen, CEO of FastPassCorp was recently released. Now Spanish and German versions are available. Download below and enjoy! Passwort Nachruf: Aber ist das Passwort wirklich tot? Download Obituario de contraseña: Pero, ¿está la humilde contraseña realmente muerta? Download The English version is …
With the company’s ambitious growth plans we are happy that we have now moved to larger offices for our new headquarter. The future address is Gladsaxevej 376; 2860, Søborg, Gladsaxe – Denmark. This is still part of the Copenhagen area and we are as close to the airport and central Copenhagen as before. We can …
FastPassCorp today reported to Nasdaq/Copenhagen and the shareholders an 11% increase in the gross margin for 1st half of 2019 compared to 1.st half of 2018. Net result before tax improved with €60.000 to close to zero. New customers have been signed up from US and Europe during the first 6 months. We have established …
The use of passwords are far from over. It remains to serve its purpose especially for the corporate setup despite the growing number of alternatives. As long as it is used the right way, passwords are ok!
by Finn Jensen, CEO of FastPassCorp *You may find German/Spanish versions of the article below The humble password must have read its own obituary many times in recent years given the number of “Passwords are dead” articles that have been published. At a Gartner conference, I recently saw the headline “Walking dead – the password.” …
Password Obituary: But is the Humble Password Really Dead? Read More »
FastPassCorp opens its new office in Manila, Philippines. The newly opened facility is managed under EMAPTA and is based at the heart of the central business district, Makati. The office will house its Digital Marketing & Creatives team providing support for FastPassCorp worldwide and is part of the company’s ongoing expansion.
Enabling Windows’ strong password policy requires that users comply with 3 out of 5 character requirements. This will not protect your users’ accounts from attacks based on guessing or breaches of commercial WEB-sites’ user passwords. If you want to protect your users’ accounts from SPRAY attacks or hackers using green-tables to find the users’ passwords, …
Is Windows’ strong password policy as strong as you need? Read More »
The most common way to protect data and provide user authentication is passwords, but nowadays we face a slow decline in their popularity. To sustain acceptable security standards, both businesses and users look for alternatives to their password-based systems. Today biometrics are increasingly popular for authentication, like fingerprint and facial scans. The technology is based …
Passwords vs. Biometrics: We recommend Multi-factor Authentication Read More »
The fiscal year 2018 showed continued growth and profitability, FastPassCorp announced today to its shareholders. Some of the headlines are: Recurrent revenue 85% of total revenue continued growth in new large managed service providers using FastPass continued growth in revenue from managed service provider according to strategy Positive cash flow and the net result Future …
Continued growth and profit – ambitious growth ambition announced Read More »
KMD from Denmark has chosen FastPassCorp as a partner for solutions for improved customer service and security related to password handling FastPassCorp sees great potential for extending the reach of FastPass in Denmark with the new cooperation with KMD. KMD will offer FastPass as a cloud service or on-premise for the Danish market. With KMD’s …
Danish KMD and FastPassCorp cooperate on password cloud service Read More »
Friday the 23.rd of November we had a big event in Copenhagen with our international partners. We discussed and planned how to contribute to customers and partners and focus areas for 2019. After a long day with good discussions we finished off for show and dinner at Wallmans in Copenhagen. Thanks to all participants A …
In a Service Desk Institute (SDI) research it is revealed, that the service desk will often be the entry point for a deceptive attack. As the SDI report says: “As to the reality of the risks of unauthorised access to end-user data, Figure 9 shows that 27% of respondents stated that their organisation had identified …
Has your service desk been attacked for passwords? Only 42% haven’t been attacked! Read More »
Nordea has initiated analytical coverage of FastPassCorp, registered at Nasdaq/FirstNorth/Copenhagen (FASTPC). The first analysis is available here: Nordea-FastPassCorp_Commissioned_Research_221018_28226_14892 Leading analyst is Claus Almer, Senior Equity Analyst. According to the new EU regulation MFID (Markets in Financial Instruments Directive) banks can’t no longer on their own initiative and costs make stock analysis. The analysis must be …
FastPass 3.6 is now available! This version offers customers new dimensions in authentication, security and performance. Based on Rel. 3.5 FastPassCorp has released many subversions with important improvements. With 3.6 all these improvements are combined in FastPass 3.6 together with a high number of new exciting functionality. The headlines: End-user authentication is more versatile and …
Several years ago one of the most well-known hackers Kevin Mitnick (see below) wrote a book on the art of deception, as the easiest way to get access to data and computer systems. Kevin Mitnick knows all there is to know about ways to breach into computer systems with hacker tools. Still he claims that …
Can a hacker get access to sensitive corporate data without the use of advanced hacking technology? According to a new survey report from Service Desk Institute then it seems to be very easy indeed!! As shown in this illustration 83% of respondents think that, despite the controls being in place, it’s still possible for a …
83% of IT services desks fear they might give passwords to criminals!! Read More »
Since the beginning of remote use, IT passwords have been an integrated part of the users’ interface with IT systems. They have never been loved but have been accepted as a necessary evil. It is said that users don’t like them as they are hard to remember, and so cause trouble when doing the daily …
Myths and realities on the death of passwords for corporate use. Read More »
Can your service desk reduce cost per user by 50% in the next 5 years? According to Gartner then this is necessary if you will keep up against the large service providers. Gartner has researched the costs of running a modern service desk. The cost per user per year in 2017 is app US$ 250 …
Can your service desk survive the competition from managed service providers? Read More »
The company has the 20.th of February announced the 2017 result to Nasdaq/Copenhagen /FirstNorth in Danish language. In summary: Invoicing is up 23% yty from 2016 Net result before tax is up 6% A dividend of 2DKK/share will be proposed to the GA Recurrent revenue more than 70% of total invoicing New customers in new …
After several years of growth in North America FastPassCorp has decided to appoint Jeff Peterson from Boston Massachusetts as responsible for sales and customer relations. Jeff comes with a strong background in IT-security services and products and this gives him the necessary understanding of the FastPass product portfolio and he already has strong local contacts. …
Facilitated Password Reset process has achieved much attention since we announced it in November of 2017. We have been asked to make a short video to help explain what it is all about. The new video is now available from youtube Facilitated Password Reset Video . The video illustrates the present status in service desks regarding the …
A large European financial institution has today ordered FastPass Password Manager for corporate password self-service. The solution will contribute to security, end-user service and productivity in their password management. The contract has been made with a local FastPass partner. The customer demands anonymity as the solution is part of the company’s security protection.
Ira Winkler writes in a feature in the CSO magazine : “How safe are your passwords? Real life rules for business to live by”. In a time where many articles argue for no passwords, Ira stays in the real world where IT-managers, CISO and support managers know that passwords stay for still long time. New …
New WEB-site available 30th of May 2017 The new WEB-site is now available. We hope it makes it easier for visitors to easily understand what FastPass is about and how value is made from the use of FastPass
We have today announced the annual results for 2016 to Nasdaq/Copenhagen SE. Profit more than doubled with strong growth in new users and partner commitments (Pressrelease in Danísh link) coupled with a positive cashflow. The board also announced a very strong growth agenda for FastPassCorp based on the important success with large Managed Service Providers …
Integralis and FastPassCorp have entered into a strategic partnership to help companies and organizations in South Africa to improve end-user service, IT-productivity and IT-security related to password processes. Integralis is the leading South African consulting and service company within the Identity and Access Management field having projects and support with multiple large South African customers. …
Integralis and FastPassCorp joins forces to expand self-service of passwords in Africa Read More »
Mødereferat fra GF 2016 signed by Gert
250216 FN3 FastPassCorp Storaktionær meddelelse
Results increased with more than 80% in 2015 and we have seen a strong growth in new customers. We see in particular growth from Cloud service and Managed Service Providers. We expect continued growth for 2016. The solidity is 66% according to the balance sheet. The Stock Exchange notice available here (in Danish))
WEB security certified as being Very High by independant certifier! We recognize that by being supplier of security and authentication software, our clients puts a level of thrust into our hands. To live up to these requirements all SW-development and testing aims at securing the highest WEB-application security standards. We recognize and accept the leading …
We have today announced the annual result for 2014 to NASDAQ/Copenhagen/FirstNorth. Results increased with 50% and we have seen new customers in many new countries for us. We expect continued growth for 2015. The Stock Exchange notice available here (in Danish))
As a supplement to our news items we from now on have started our FastPass blog. The benefit of the blog is the opportunity for readers and followers to comment directly on the blog and in this way help us improve. We hope to see you as followers / subscribers to the blog www.blog.fastpasscorp.com or …
FastPass introduces new WEB-site today with a new layout and content for the homepage. We hope the new design will help you find the information you are searching for faster and easier. Please let us know if there is other bits and pieces of information you will like to see on our homepage. Contact: sales@fastpasscorp.com
Peterborough and Stamford Hospital Trust NHS has chosen FastPass as the tool for employee password self-service. RMSservices of Bristol UK is responsible for support and assistance during implementation and operation. Focus is on password for Windows systems. ### For more information on RMS click here
FastPass Enterprise ver 3.4 introduces many new features to further improve end-user service, increase password security and productivity. In particular Remote-PC-unlock creates new value for users that is not available in traditional manual Service Desks. A new Help Desk client allows Service Desk analysts to obtain tools and information to assist users, when calling the …
FastPassCorp announces FastPass Enterprise ver 3.4 Read More »
Lost passwords are the biggest headache for IT helpdesks, according to a survey byDiskeeper and research firm Vanson Bourne. The survey showed 55% of 100 IT directors across the financial services, manufacturing and retail sectors cited lost passwords as the top cause for complaints to IT helpdesks. The retail, distribution and transport sectors have the highest …
Forgotten passwords is top complaints to IT Help Desk Read More »