FastPass MSP Password Management Solution
Password Manager Reset Application for Users and Customers
Improve Service Desk Efficiency and Security
Streamline Password Reset Processes
Meet your customer requirements
For most MSP, service desk calls related to password management issues are the most frequent type of calls, accounting for 20–35% of all calls.
However, it is not easy for an MSP to turn self-service into profit. Will customers accept self-service? What process is described in the contract? How will it affect prices? What are the consequences for Service Level Agreements (SLA)? With FastPass MSP Password Management Solution, you can meet your customer's requirements without risking cost & security.
Create User Efficiency and Cost Savings plus Revenue Opportunities.
Get in touch with us today.
Fewer password calls for the service desk
Significantly reduce or eliminate cost for night and weekend shifts
Reduce Monday morning peak loads to provide easier planning
Reduce penalties for SLA breach
Increase your Revenue capabilities for the following areas:
Manual password resets
Reset a remote PC-cache password -not possible with standard tools
Improved authentication process
24/7 availability if it is not offered in the customer’s present contract
Offer functionality and flexibility as our feature offers individual configuration for each user.
Enjoy a multi-tenant design to create substantial savings by having one system to maintain and operate across different customers
Customize according to your own brand
Secure & Compliant according to the standard Support IT Security Workflow & GDPR Guidelines
Choose your deployment model
Private Cloud (your own name)
Choose your system
"The number of forgotten passwords per involved user per year has dropped from 1.6 to 0.3. This is an improvement of 83%!"