FastPass MSP Password Reset Solution
Password and Security Solutions made for Your Clients, Users, and Customers
Improve Service Desk Efficiency and Security
Streamline Password Reset Processes
Meet your customer requirements
For most MSP with clients that have availed Help Desk Services, service desk calls related to password management issues are the most frequent type of calls, accounting for 20–35% of all calls.
In most cases, it is not easy for an MSP to turn self-service password management into profit. Questions on how will customers or users accept self-service for their passwords? What process is described in the contract? How will it affect prices? What are the consequences for Service Level Agreements (SLA)?
With FastPass MSP Password Management Solutions, you can meet your users' and customer's requirements without risking cost & security.
We can tailor-fit password solutions for service providers that cover passwords and credentials in the active directory along with our best team and best practices.
As a result, there is a low risk of data breaches for your clients.
Create User Efficiency, Security, and Cost Savings plus Revenue Opportunities
Get in touch with us today.
What can FastPass do for your clients?
Fewer password calls for the service desk using our automated password reset tool
Significantly reduce or eliminate cost for night and weekend shifts
Reduce Monday morning peak loads to provide easier planning
Reduce penalties for SLA breach
Compliance approved workflows
Easy report and documentation
Increase your Revenue capabilities for the following areas
Manual password resets for Clients
Two-factor authentication for Clients
Reset a remote PC-cache password which is not possible with standard tools
Improved authentication process for additional business security
Password synchronization for Users
24/7 availability if it is not offered in the customer’s present contract
Solutions made for MSPs
Endless features:
Our secure solutions are versatile enough to cater from a small business to a large enterprise. Our platform can give Service Providers control and convenience by helping you focus on productivity and efficiency.
Our solutions offer functionality and flexibility as FastPass offers individual configuration and customization for each user.
Enjoy a multi-tenant design to create substantial savings by having one system to maintain and operate across different users and customers
Freely customize the platform according to your own brand or unto the preference of your client
Secure & Compliant according to the standard Support IT Security Workflow & GDPR Guidelines
Choose your deployment model
Private Cloud (your own name)
On-premise FastPass
Choose your system
In principle unlimited – in practice you will probably not have more than 50 (each with +500 users)
More than 500,000 users in total separated on multiple accounts.
Yes, and it can handle all other passwords supported by FastPass for end-user self-service of password resets and un-lock.
No - That it is not a good idea!
No- each customer can be configured as unique as if they had their own FastPass installation.
A virtual server for the FastPass Connector and privileged password for FastPass.
Yes – it only takes the installation of the FastPass PC-client via normal distribution tools.
"The number of forgotten passwords per involved user per year has dropped from 1.6 to 0.3. This is an improvement of 83%!"
Protect your Passwords today with FastPass
Get in touch with us today by filling up the form and our team will get back to you as soon as possible.