FastPass MSP Password Management Solution

Password Manager Reset Application for Users and Identity Verification Solution

Improve Service Desk Efficiency

Streamline Password Reset Processes

Meet your customer requirements

For most MSP, service desk calls related to password issues are the most frequent type of calls, accounting for 20–35% of all calls.

However, it is not easy for an MSP to turn self-service into profit. Will customers accept self-service? What process is described in the contract? How will it affect prices? What are the consequences for Service Level Agreements (SLA)? With FastPass MSP Password Management Solution, you can meet your customer's requirements without risking cost & security.

Create User Efficiency and Cost Savings plus Revenue Opportunities.

Reach out to us today.

Reduce cost

Fewer password calls for the service desk

Significantly reduce or eliminate cost for night and weekend shifts

Reduce Monday morning peak loads to provide easier planning

Reduce penalties for SLA breach

Increase your Revenue capabilities for the following areas:

Manual password resets

Two-factor authentication

Reset a remote PC-cache password -not possible with standard tools

Improved authentication process

Password synchronization

24/7 availability if it is not offered in the customer’s present contract

Solutions made for MSPs

More features:

Offer functionality and flexibility as our feature offers individual configuration for each user.

Enjoy a multi-tenant design to create substantial savings by having one system to maintain and operate across different customers