Web Based Active Directory Password Reset Self Service

Your all-in-one cloud-based self-service password recovery solution

fastpass cloud for active directorypassword reset

At FastPass Cloud, we're all about making your life easier with our password self-service portal and end user verification at the help desk. It's like having a magic key that lets you reset your passwords without concerns that it will be stolen.

First off, our Identity Verification Manager (IVM) or FastPass IVM is your digital bouncer. It's all about end user verification, making sure you are who you say you are before letting you through the door. It's flexible, too, so we can make it as straightforward or as tight as you need. Curious? Find out more here.

Then, there's our base, the Self-Service Password Reset (SSPR) or FastPass SSPR. This is where the magic happens for anyone dealing with forgotten passwords. Whether you're tangled up with Active Directory, Azure, SAP, or something else, SSPR has got your back. It's our active directory self-service password reset and ad self-service password reset even for Entra too rolled into one. The cool part? Almost everyone who tries it sticks with it because it just works. That means way fewer calls to the help desk and more smooth sailing for you. Take a closer look here.

Getting started is super easy. We guide everyone through the setup so you're good to go from the start. It's all about cutting down on the hassle and keeping things secure without making a big deal out of it.

So, if you're over the whole password drama and looking for a straightforward way to keep things locked down, FastPass Cloud's got your back. Contact us and see how we can make your digital life a breeze.

The FastPass Cloud service helps companies with a quick transformation to a web-based password reset solution.

The end-user gets to access a web portal from a windows PC even before log-in.

FastPass SSPR Logo

FastPass SSPR: Increase your Service Desk productivity and reach 90% user adoption with

FastPass IVM Logo

FastPass IVM: Strengthen your Help Desk Security Take out the emotion to block attackers.

FastPass Remote Password Reset

FastPass Remote User Password Reset: Make users working from home or anywhere be able to reset password remotely

Available for:

web-based passwords for password reset

FastPass has been externally certified to be WEB-secure per industry standards: 


compliant data security for password reset

Complete & Compliant Data Security 

The FastPass solution to password resets addresses password security support by eliminating the possibility that a second person can know a user's password, even though they facilitate the reset. The assisted reset password process also directs users back to the self-service features, thus reinforcing its usage and increasing adoption. It creates a virtuous circle of self-service password reset features.

password-assisted calls to the service deskReduced password-assisted calls to the Service Desk 

On average, our clients have seen Fastpass as a helpful password recovery solution that improves help desk productivity above 80%.

password reset hosted in amazon data center

Hosted in Amazon Data Center 

Ensure smooth and secure cloud service giving convenience that is helpful for you and your users.

The Cloud service gives customers complete data security login and compliance by covering the full circle within reset password processes: Self-service Password Reset and manual service desk support for passwords. 

FastPass Cloud and FastPass Best Practices help our customers reach reductions in assisted password support calls (the service desk and help desk) with more than 80% compared to a standard of 20-40% with other solutions.

Gateway to Domain

The customer’s domain must be connected to the FastPass Cloud. This requires the installation of a FastPass software gateway. The gateway must have privileged access to reset your passwords at Active Directory.

The server itself can be physical or virtual. The server will need to have IIS installed, and the latest .Net version present.

The following is a high level summary of the requirements for integrating your site with the FastPass Cloud via the introduction of a locally installed FastPass Gateway.

step by step process for active directory password reset

The following accounts/groups will need to be created: 

FastPass IIS User

Generic user account. Will need ‘log on as a service’ permissions on the FastPass Gateway server

FastPass Gateway Admin

Generic user account, no special permissions 

FastPass Gateway Admins

 Security group. Sole member should be ‘FastPass Gateway Admin’ 

FastPass Domain Admin

Generic user account. Should either be part of the ‘Domain Admins’ group or have delegated rights to perform a password change/account unlock against the appropriate user OUs

Protect your Passwords today with FastPass

Get in touch with us today by filling up the form and our team will get back to you as soon as possible.

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