Web Based Active Directory Password Reset Self Service
Your all-in-one cloud-based self service password solution
The FastPass Cloud service helps companies with a quick transformation to a web-based password reset solution.
The end-user gets to access a web portal from a windows PC even before log-in.
Complete & Compliant Data Security
Reduced in password-assisted calls to the Service Desk
Hosted in Amazon Data Center
The Cloud service gives customers complete data security and compliance by covering the full circle within password processes: Self-service and manual service desk support for passwords.
FastPass Cloud and FastPass Best Practices help our customers reach reductions in assisted password calls (the service desk) with more than 80% compared to a standard of 20-40% with other solutions.
FastPass has been externally certified to be WEB-secure per industry standards:
Gateway to Domain
The customer’s domain must be connected to the FastPass Cloud. This requires the installation of a FastPass software gateway. The gateway must have privileged access to reset passwords at Active Directory.
The following is a high level summary of the requirements for integrating your site with the FastPass Cloud via the introduction of a locally installed FastPass Gateway.
The server itself can be physical or virtual. The server will need to have IIS installed, and .Net 3.5 SP1 present.
The following accounts/groups will need to be created:
FastPass IIS User
Generic user account. Will need ‘log on as a service’ permissions on the FastPass Gateway server
Generic user account, no special permissions
FastPass Gateway Admins
Security group. Sole member should be ‘FastPass Gateway Admin’
FastPass Domain Admin
Generic user account. Should either be part of the ‘Domain Admins’ group or have delegated rights to perform a password change/account unlock against the appropriate user OUs