Secure your password processes with OKTA
User verification in the service desk has security risks – make it secure with FastPass and OKTA
User authentication in self-service of passwords (SSPR) with OKTA auth.
When a user has forgotten the corporate password, they ask for a new one.
But how can the service desk analyst be sure that it is the right person at the phone? This is a well-known risk.
Password Reset in Service Desk
Self-service of Password Reset
How does it work?
When a user belongs to an OKTA group then FastPass as part of the verification process will ask OKTA to confirm the identity. This is done through the OKTA API.
FastPass instructs OKTA what credential to use for the authentication. The customer can even give different security weight to the different credentials as needed.
Supported credentials now are:
Can I try?
You can test FastPass-OKTA if you have OKTA installed. We will help you do the necessary configuration. The easy way is from the FastPass Cloud, but on-premise is available too.
What's the price?
The cost of FastPass depends on the number of end-users and functionality. It is not an expensive security solution. A standard solution for a midsize account will be less than 40 cents/month/user.
For a normal POC there will not be any product costs.
Contact us to get your individual quotation.
Will FastPass work with other stuff?
The forced IVM process in the service desk for user verification is integrated seamlessly with ServiceNow. See video demo here. If you use another ITSM system contact us to see how you can get the same integration.
If you need to verify SAP users for password reset you can do this. You can connect to Oracle, IBM, LDAP, SQL and many other corporate passwords.
If you want users to do password reset as self-service for SAP you can do this. You can connect to Oracle, IBM, LDAP, SQL and many other corporate passwords too.
Benefits of OKTA Integration
Protect your Passwords today with FastPass
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