• Fast implementation
  • Users are not involved
  • Cheap compared to SSO
  • Robust for Software changes

What is password synchronization?

Password sync is an automatic process copying a new password to the user’s accounts on different systems. Users have then only one password to remember.

Easier for users

By synchronizing users’ passwords across different devices, applications, websites, and networks, password synchronization deals with password chaos as the user only needs to remember one password.

Increases security

Users accept strong passwords that can’t be easily guessed when they only have one password to remember.

Reduces costs

Password synchronization gives nearly the same benefits as a single sign-on solution but lowers costs for implementation and purchase.

For medium and large organizations password synchronization is a quick and most effective way of solving password management problems. The chance that the user is blocked from getting work done because of a forgotten password is related to the number of different passwords user needs to remember. The more passwords the user needs to remember, the higher the chance to forget one. Requests about password resets and other password-related issues demand the most helpdesk resources. Fewer passwords to remember = fewer help desk calls.

When users only have one password to remember you will see a sharp decline in the number of forgotten passwords as well compared to the situation with many different passwords with different password policies.

You may, however, have these challenges:

  • Password policy must be identical for different passwords
  • User-ids must be identical or be mapped
  • Process in place for asynchronous handling if the target system is unavailable

Solutions for password synchronization are in general cheaper than Single Sign-On (SSO) solutions and are more robust to changes in the software configuration of the target systems.

You have low complexity in a password synchronization project as you don’t need to change any user process. Just inform them that they now have the same password for all systems – they just have to change the password when Windows ask them to!

Want more information about FastPass products, pricing or anything else?

We are here to help you!

How does Password Synchronization from Active Directory work?


Easy Password Sync from Active Directory with FastPass

  1. When users need to change their password they just press “ctrl alt delete” and press “change password”
  2. Your domain controller will encrypt your password record to the active directory. Fast Pass will now intercept the new password when entered and sends it to the Fast Pass synchronization engine encrypted
  3. FastPass then makes a new password record for your other systems like SAP and IBM
  4. Through its gateway to FastPass then sets a new encrypted transaction with the user’s user ID for the external system to change the password there


That’s it! Same password on all systems in 10 seconds!

See introduction video to Password Synchronization with FastPass

FastPass supports Active Directory and Azure AD users.

FastPass password sync is based on an AD interceptor catching all changes to passwords in AD. This creates a transaction to FastPass password synchronization module. FastPass then has a user-map where the user’s user-ids are linked together for the synchronization transaction. FastPass password synchronization reacts very fast, so in general users’ passwords are changed in the target systems even before the user logs in to the alternate systems.

See more on Password Synchronization

Do you want to synchronize passwords from Windows /Active Directory (AD) /Azure AD to your SAP/Oracle/IBM systems?

FastPass is a software solution where you can configure the sync from AD to SAP/Oracle/IBM. 

With FastPass you can easily extend password sync with self-service of passwords for your Windows environment when AD password is forgotten or is locked.

Pricing for purchase/rental/ Cloud is flexible and depends on your specific configuration.

How can you help SAP users handle with forgotten and locked passwords? Nowadays, users want to log-in 24 hours 7 days a week. Most companies don’t have continued availability from the IT service desk due to cost. The answer is a password self-service and synchronization. FastPass helps you achieve financial, productivity and compliance requirements.

Some organizations need to give users a solution where they specifically can unlock or reset the SAP password = Direct SAP password reset! Other organizations want users to share passwords across several systems like SAP and Active Directory.

Here FastPass synchronizes passwords from Active Directory to the SAP instances.

With FastPass Enterprise Password Manager you can easily configure access to Oracle and define the processes for user enrollment and user authentication. 

With FastPass you can do Oracle password synchronization too for some users and direct Oracle password reset for other users. In this way, your investment is protected no matter what the future will bring regarding your Oracle reset password needs. When we write Oracle it also covers systems using Oracle as a database as for example JD Edwards.

FastPass gives you a solution where you fast and easy can install the synchronization from Active Directory to IBM i (AS400) and IBM Z. Even when you have more IBM FastPass will synchronize every time passwords have been changed to all the user’s IBM systems.

Transparent Password Synchronization

The password that was changed by a user on a native system must be tested for strength against the FastPass password policy. If it is acceptable, FastPass will synchronize passwords automatically locally and across other systems, which are used by the user.

The process of Password synchronization works as follows:

  • User: When the password is expired or whenever the user wants to change it, the user enters the login ID, current password and new value.
  • Login server: receives a request and approves password quality internally; requests Password Manager interceptor library to further confirmation of password quality
  • Password Manager interceptor: affiliates the Password Manager server to establish an encrypted connection; despatch a request for password policy control.
  • Password manager: approves password quality.
  • Login server: changes the user’s password internally and notifies Password Manager interceptor of successful change.
  • Password Manager interceptor: affiliates the Password Manager server to establish an encrypted connection; despatch a request for password sync.
  • Password Manager: puts the new password for synchronization into a queue
  • Password Manager: resolves the single queued event to a table of passwords that need to be set for particular user (one per login account).
  • Password Manager: sets the user’s passwords across all systems to the new value
  • Password Manager: in case of failure notifies the user about the problem



Want more information about FastPass products, pricing or anything else?

We are here to help you!


”We strive continuously to improve our service. It is important to us to deliver modern and simple solutions helping customers to a more efficient operation. The cooperation with FastPass is yet another step in this direction”.

Mads Jacobsen
 Associate vice president

... seen an 80% reduction in assisted password resets. We’re very satisfied with the product. It has significantly freed us up from frustrating and unrewarding password resets

Oliver Holmes

Deputy Director, Technology and Operations

... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service



FastPass handled 2,531 password calls, or more than 80% of the total password calls from all the users.

Per Kristensen

Project manager


...we have met our Customers’ Service and Cost Improvement challenges by reducing our call abandon rates by over 55% and our average wait times by over 60%, despite our overall budget being reduced.

Pete Townley

Lead Service Delivery


… about 90% use FastPass to reset their passwords. So we’ve seen a substantial reduction in calls to the help desk.

Winston Hughed

Vice President IT


We are very pleased with the product.  Fast pass has simplified password management and eliminated many password related calls


Chuck Mick

ERP Manager

Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk.

The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!

Hans Lauwers



... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service

Haydn Tarr

IT Technical Lead & Coordinator


Our employees use it to synchronize their Windows password with their IBM i password when they need to be changed every 90 days due to compliance. We find this is a quiet, behind-the-scenes way for our employees to change and remember their passwords.”

Larry Marxen

Director of Information Systems


North America T: + 818 697 2308

Europe T: + 45 4810 0410


FastPassCorp A/S,  USA

FastPassCorp A/S, Gladsaxevej 376,; 2860, Søborg, Gladsaxe, Denmark

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