Password synchronization or password reset for IBM i series

Password management for IBM AS400

Password reset for IBM i series

Do you need password self-service directly for IBM i passwords (AS400)?

In many situations, you need different passwords for AD and for IBM i (or IBM AS400). You can have technical or security reasons and this means you should give users the choice between self-service of Windows (AD) passwords or IBM i passwords when they come to the password self-service portal. Users can have one IBM i password across all IBM i systems or they can have different passwords for each IBM i system.

With FastPass Enterprise you can easily connect to IBM i and define the processes for end-user enrollment and end-user authentication. You can see more information on FastPass Enterprise LINK


With FastPass Enterprise you can do password synchronization too for some systems or users and direct password reset for other systems. This protects your investment no matter what the future will bring regarding your IBM i password resets.

Synchronize passwords from Windows /Active Directory  to IBM i (AS400)?

FastPass Flex gives you a solution where you fast and easy can install the synchronization from Active Directory to IBM i. Even when you have more IBM i’s FastPass Flex will synchronize every time passwords have been changed to all the user’s IBM i systems

Please see video to understand the principles: LINK

With FastPass you can easily extend password synchronization with self-service of passwords for your Windows environment when AD password is forgotten or is locked.

Pricing for purchase / rental / Cloud is flexible and depends on your specific configuration. You can see more information on FastPass Flex here


”We strive continuously to improve our service. It is important to us to deliver modern and simple solutions helping customers to a more efficient operation. The cooperation with FastPass is yet another step in this direction”.

Mads Jacobsen
 Associate vice president

... seen an 80% reduction in assisted password resets. We’re very satisfied with the product. It has significantly freed us up from frustrating and unrewarding password resets

Oliver Holmes

Deputy Director, Technology and Operations

... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service



FastPass handled 2,531 password calls, or more than 80% of the total password calls from all the users.

Per Kristensen

Project manager


...we have met our Customers’ Service and Cost Improvement challenges by reducing our call abandon rates by over 55% and our average wait times by over 60%, despite our overall budget being reduced.

Pete Townley

Lead Service Delivery


… about 90% use FastPass to reset their passwords. So we’ve seen a substantial reduction in calls to the help desk.

Winston Hughed

Vice President IT


We are very pleased with the product.  Fast pass has simplified password management and eliminated many password related calls


Chuck Mick

ERP Manager

Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk.

The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!

Hans Lauwers



... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service

Haydn Tarr

IT Technical Lead & Coordinator


Our employees use it to synchronize their Windows password with their IBM i password when they need to be changed every 90 days due to compliance. We find this is a quiet, behind-the-scenes way for our employees to change and remember their passwords.”

Larry Marxen

Director of Information Systems


North America T: +1 (212) 419-4921

Europe T: + 45 4810 0410

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