ORACLE RESET PASSWORD PORTAL for ENDUSERS

Oracle Password Portal or Password Synchronization

What are benefits with Oracle password tool?

Increase end-user productivity enhance service to a 24/7/365 password self service
Strengthen security through a secure password reset process
Enable stronger password policies to be enforced with no additional support cost in the Help-desk

Oracle password reset self service and syncronization

How do you help Oracle users solve the forgotten and locked passwords issue? The modern users need availability 24 hours 7 days a week. Many enterprises can’t have 100% availability from the IT service desk. The answer is Oracle reset password self-service. FastPass Enterprise Password Manager helps you meet user expectations and reach productivity targets.

Many organizations benefit from the FastPass Password Manager’s ease of use for Oracle reset passwords. Some organizations want to help users reset Oracle password at a WEB-portal = Direct Oracle password reset. Other organizations want users to have only one password and let FastPass synchronize passwords from Active Directory to the Oracle user repository.

When your Oracle system is critical from a security point of view, then the right decision might be to have different passwords for the different critical systems. Users can then make a direct Oracle reset password for the specific Oracle systems from their FastPass WEB-portal, where they also can have access to their Windows passwords!

With FastPass Enterprise Password Manager you can easily configure access to Oracle and define the processes for user enrollment and user authentication.

With FastPass you can do Oracle password synchronization too for some users and direct Oracle password reset for other users. In this way, your investment is protected no matter what the future will bring regarding your Oracle reset password needs. When we write Oracle it also covers systems using Oracle as database as for example JD Edwards.

FastPass helps reducing the workload in the Help Desk, increase end-user productivity and Strengthen Security.

For Executives:

Reduce service desk cost
Increase employee productivity
Avoid data breaches and related costs
Leverage past investments in Windows Server and Active Directory
Typically, ROI within 3-6 months

For employees:

An extremely fast solution to a forgotten password situation
Access to systems 24/7/365 • No need to involve other people (service desk, colleagues etc.)
No barrier to comply with strict password security policies
Simple to use

For compliance and IT-security managers:

Reduce risk for data breaches
Make and monitor a compliant manual process
Implement strong password policies with user acceptance
Keep cost of compliance and security down

For service desk managers:

Remove 20-50% of calls to help desk
Enhanced logging and reporting
Significantly reduce total cost per forgotten password

Want more information about FastPass products, pricing or anything else?

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FastPass Connector for Oracle self service portal

The FastPass Connector for Oracle is used by the FastPass Password Manager Sync Server to reset passwords for internal database users on Oracle systems based as either native Oracle users or users residing in different tables.

The connector is installed along with the FastPass Password Manager Server installation but licensed individually and on per user basis.

OVERVIEW

Password Manager supports easy integration into multiple Oracle systems from a single implementation. The configuration is done from the Password Manager Administration Client implemented as part of the Password Manager Backend Server. The communication to the Oracle database is done from the Password Manager Gateway Server. The integration is implemented using TCP communication and this can optionally be implemented to use encryption. Technically, it connects to the database and executes a stored procedure with the actual logic to reset the password of the Oracle user. The stored procedure has to be installed before the connector will work.

Password Manager requires the following parameters to be configured in the Administration Client to be able to access an Oracle server.

Parameter

Hostname

Port

Database

Stored Procedure

Account

Password

Oracle Path on Gateway

Description

A fully qualified hostname, a hostname or an IP address

The Port that the server is listening on for the specified instance. (1521 default)

The Database in which the Stored Procedure is implemented.

The name of the Stored Procedure to be called.

The name for the account with privileges to execute “alter login …” commands.

The password for the account specified.

The Path to the Oracle Instant Client Bin folder

The various parameters are not actually used by the Connector but are just used to construct a valid formatted Oracle Connection String.

All parameters are stored in the Password Manager Data Storage (AD LDS) and sensitive information like account; password and the Connection String are stored with strong encryption.

Think FastPass!

FastPass covers the important password manager processes for self service of passwords with a compliant and secure process for the facilitated password reset process in the service desk. The results are high productivity and ease-of-use for all types of corporations.

FastPass covers all types of passwords (Windows / SAP/ Oracle / IBM i, etc.). FastPass supports Active Directory and Azure Active Directory users.

Choose FastPass password reset solution.

FastPass for AD

FastPass for SAP

FastPass for IBM

Testimonials

”We strive continuously to improve our service. It is important to us to deliver modern and simple solutions helping customers to a more efficient operation. The cooperation with FastPass is yet another step in this direction”.

Mads Jacobsen
Associate vice president

... seen an 80% reduction in assisted password resets. We’re very satisfied with the product. It has significantly freed us up from frustrating and unrewarding password resets

Oliver Holmes

Deputy Director, Technology and Operations

... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service

FastPass handled 2,531 password calls, or more than 80% of the total password calls from all the users.

Per Kristensen

Project manager

...we have met our Customers’ Service and Cost Improvement challenges by reducing our call abandon rates by over 55% and our average wait times by over 60%, despite our overall budget being reduced.

Pete Townley

Lead Service Delivery

… about 90% use FastPass to reset their passwords. So we’ve seen a substantial reduction in calls to the help desk.

Winston Hughed

Vice President IT

We are very pleased with the product. Fast pass has simplified password management and eliminated many password related calls

Chuck Mick

ERP Manager

Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk.

The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!

Hans Lauwers

SAP

... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service

Haydn Tarr

IT Technical Lead & Coordinator

Our employees use it to synchronize their Windows password with their IBM i password when they need to be changed every 90 days due to compliance. We find this is a quiet, behind-the-scenes way for our employees to change and remember their passwords.”