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FastPass IVM Certified for ServiceNow Store

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter FastPass IVM certified for ServiceNow Store FastPass IVM has been certified by ServiceNow for the ServiceNow Store. This means that ServiceNow customers now can find information about the integration between FastPass IVM and ServiceNow Store and can connect directly to …

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FastPassCorp and partner KSS of UK join forces to increase customer value

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter June 4, 2021 FastPassCorp and partner KSS of UK join forces to increase customer value The leader in Self-Service Password Reset (SSPR) and Identity Verification solutions FastPassCorp takes over the British distributor Knowledge Secure Systems Ltd (KSS) in an equity-based …

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Why SSPR fails and what to do about it

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Why SSPR fails and what to do about it Many self-service password reset solutions (SSPR) have very low user adoption rates, even close to 20 percent. Understanding why this is so is necessary to understand how to improve SSPR solutions …

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Revisit your IT business case

All IT projects should have a business case, specifying the benefits we expect. For Self-Service Password Reset SSPR projects or password synchronization projects, it is my experience that the majority of corporations have a clear idea of what the objectives are. Reduce the number of password calls to the service desk by a certain number …

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Manager Approval in Password Self-Service

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Manager Approval in Self-Service Is password self-service secure? The most frequently used verification tests in SSPR solutions are questions/answers and SMS codes. Security experts question the security of both tests. Q/A might be researched and guessed by hackers through social …

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FastPass Identity Verification Manager

In April 2020, FastPassCorp announced Identity Verification Client -IVC- as a new module for FastPass Enterprise. The FastPass Enterprise has for many years been highly regarded as the leading Self-Service Password Reset (SSPR) solution in the market, covering all corporate passwords and available for on-premise and cloud. After 6 months we however see very high …

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BBC News: ”Twitter hack: Staff tricked by phone spear phishing scam”

BBC has an in-depth analysis of the Twitter hack, and how the hackers used phones to exploit the service desk at Twitter In the article, Spear-phishing was defined as a targeted attack designed to trick a number of people into handing out information such as passwords for twitter account and other confidential information. Not all the employees …

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Identity Verification in Identity Management

Who owns Identity Verification in Identity Management? Almero Stein, Chief Technology Officer of Integralis sits down with FastPassCorp’s CEO Finn Jensen to talk about accountability of Identity Verification in an organization.  Q1:  Where do the real warm people belong in Identity?  Almero: Typically, we refer subconsciously to identities as warm body people, but it so much more.  Q2: How do we control …

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Verizon Investigations Report: Human Element is the most important

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Verizon DBIR 2020: “..the human element is the most important element to a CISO”. Gabriel Bassett, Information Security Data Scientist from the Verizon Data Breach Investigations Report team says: “I think the human element is the most important element to a …

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High5 Series: Ethical Hacker from Denver explains how companies are attacked through Service Desks’ emotions

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter High5 Series: Ethical Hacker from Denver explains how companies are attacked through Service Desks’ emotions Brian Self a Certified Information Systems Security Professional (CISSP) & ethical hacker has been interviewed by FastPassCorp’s CEO Finn Jensen about Social Engineering in Service …

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You might be in trouble if your user verification is SMS-dependent

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter You might be in trouble if your user verification is SMS-dependent Now that most employees are working from home, calls to the Service Desk will come externally. For some security policy, SMS authentication is required to verify their identity. But …

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Service desks are vulnerable for password attacks – See what to do in 2020

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Service desks are vulnerable for password attacks – See what to do in 2020 The service desk has the key to the door to protected data and systems. How do you prevent that the keys are given away? Passwords are …

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6 Steps Guide: Reduce the risk of data breach in 2020 with Password Self Service

At FastPassCorp, we believe that we now sow the seeds for 2020’s success. Step into 2020 with a clear understanding and plan for how your company can benefit from Self Service Password Reset with our full guide “6 Steps to success with Password Self-Service”. As password calls to service desks in the average count for 20-30% of all calls, …

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5 reasons why users reject self-service password solutions

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter 5 reasons why users reject self-service password solutions The first step in improvement is the understanding of your challenges! You might have experienced low adoption of your self-service of password reset (SSPR) solution like many others?According to the Service Desk …

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Speed up your corporate security with Self-Assessment Tool

With more than 10 years of experience working with large organizations and partners, we have gained deep experience in password-related risks and know how to reduce them. The free self-assessment report by FastPassCorp will give you a 360-degree view of the corporate present status of password policy and processes and point to areas of improvement. …

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Password Obituary: But is the Humble Password Really Dead? [Available in Spanish and German]

The article “Password Obituary: But is the Humble Password Really Dead?” be Finn Jensen, CEO of FastPassCorp was recently released. Now Spanish and German versions are available. Download below and enjoy! Passwort Nachruf: Aber ist das Passwort wirklich tot? Download Obituario de contraseña: Pero, ¿está la humilde contraseña realmente muerta? Download The English version is …

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Is Windows’ strong password policy as strong as you need?

Home » Blog Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Is Windows’ strong password policy as strong as you need? Enabling Windows’ strong password policy requires that users comply with 3 out of 5 character requirements. This will not protect your users’ accounts from attacks based on guessing or breaches …

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Passwords vs. Biometrics and Multi-factor Authentication

The most common way to protect data and provide user authentication is passwords, but nowadays we face a slow decline in their popularity. To sustain acceptable security standards, both businesses and users look for alternatives to their password-based systems. Today biometrics are increasingly popular for authentication, like fingerprint and facial scans. The technology is based …

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Has your service desk been attacked for passwords? Only 42% haven’t been attacked!

In a Service Desk Institute (SDI) research it is revealed, that the service desk will often be the entry point for a deceptive attack. As the SDI report says: “As to the reality of the risks of unauthorised access to end-user data, Figure 9 shows that 27% of respondents stated that their organisation had identified …

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Data breach through deception

Several years ago one of the most well-known hackers Kevin Mitnick (see below) wrote a book on the art of deception, as the easiest way to get access to data and computer systems. Kevin Mitnick knows all there is to know about ways to breach into computer systems with hacker tools. Still he claims that …

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83% of IT services desks fear they might give passwords to criminals!

Can a hacker get access to sensitive corporate data without the use of advanced  hacking technology? According to a new survey report from Service Desk Institute then it seems to be very easy indeed! As shown in this illustration 83% of respondents think that, despite the controls being in place, it’s still possible for a …

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