2025

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X A Practical Guide to Choosing Your Help Desk Protection Solution Finn Jensen | Founder, FastPasscorp Most security leaders now agree: the help desk has become a prime entry point for social engineering attacks. The debate is no longer whether to

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Why You Should Watch Our 5-Minute Video on Scattered Spider and Help Desk Attacks Finn Jensen | Founder, FastPasscorp When security teams talk about breaches, we usually think about firewalls, malware, and phishing emails. But attackers are pragmatic. They don’t

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Why FastPass IVM Is a Service Desk Essential — Backed by NIST Digital Identity Guidelines Anders Meyer | CEO, FastPasscorp When the National Institute of Standards and Technology (NIST) updates its Digital Identity Guidelines — as it did on August

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Why Your IT Help Desk Might Be Your Weakest Link — And How to Fix It Finn Jensen | Founder, FastPasscorp In 2025, some of the world’s biggest brands — MGM Hotels, Clorox, Qantas, Marks & Spencer — learned the

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Implementing Best Practices for User Verification Finn Jensen | Founder, FastPasscorp The IT help desk has become a prime target for attackers, with groups like Scattered Spider using social engineering tactics to trick agents into handing over credentials. Breaches at

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Social Engineering Breaches via Help Desk Attacks (2020–2025) Finn Jensen | Founder, FastPasscorp Social engineering attacks targeting help desks and service desks have enabled account takeover at scale, leading to numerous high-profile data breaches since 2020. In these incidents, attackers

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Case: Clorox vs. Cognizant – Who’s Responsible for the $380M Help Desk Breach? Finn Jensen | Founder, FastPasscorp Major consumer goods producer Clorox has sued international service provider Cognizant for $380M following a significant data breach involving Cognizant’s outsourced help

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Scattered Spider’s Social Engineering: Experts & Governments Urge Stronger Help Desk Verification Finn Jensen | Founder, FastPasscorp How many warnings do we need before we understand that our IT help desk can be a critical backdoor to our IT systems,

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Deconstructing Scattered Spider Anders Meyer | CEO, FastPasscorp Scattered Spider (also known as UNC3944, Octo Tempest, and Muddled Libra) has emerged as one of the most aggressive and effective financially motivated cybercriminal groups active today.1 Comprised of young, native English-speaking

Home » 2025 Share on Facebook Facebook Share on Linkedin Linkedin 𝕏 Share on X X Marks & Spencer and Co-Op Cyberattack Alert: Could your IT Help Desk be Next? Finn Jensen | Founder, FastPasscorp The recent cyberattack on the UK’s Co-op supermarket chain underscores a critical vulnerability in many organizations: the IT service desk. Threat