2020

FastPass Performance Review

Revisit your IT business case

All IT projects should have a business case, specifying the benefits we expect. For Self-Service Password Reset SSPR projects or password synchronization projects, it is my experience that the majority of corporations have a clear idea of what the objectives are. Reduce the number of password calls to the service desk by a certain number …

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Manager Approval in Password Self-Service

Home » 2020 Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Manager Approval in Self-Service Is password self-service secure? The most frequently used verification tests in SSPR solutions are questions/answers and SMS codes. Security experts question the security of both tests. Q/A might be researched and guessed by hackers through social …

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FastPass Identity Verification Manager

In April 2020, FastPassCorp announced Identity Verification Client -IVC- as a new module for FastPass Enterprise. The FastPass Enterprise has for many years been highly regarded as the leading Self-Service Password Reset (SSPR) solution in the market, covering all corporate passwords and available for on-premise and cloud. After 6 months we however see very high …

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BBC News: ”Twitter hack: Staff tricked by phone spear phishing scam”

BBC has an in-depth analysis of the Twitter hack, and how the hackers used phones to exploit the service desk at Twitter In the article, Spear-phishing was defined as a targeted attack designed to trick a number of people into handing out information such as passwords for twitter account and other confidential information. Not all the employees …

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Identity Verification in Identity Management

Who owns Identity Verification in Identity Management? Almero Stein, Chief Technology Officer of Integralis sits down with FastPassCorp’s CEO Finn Jensen to talk about accountability of Identity Verification in an organization.  Q1:  Where do the real warm people belong in Identity?  Almero: Typically, we refer subconsciously to identities as warm body people, but it so much more.  Q2: How do we control …

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Verizon Investigations Report: Human Element is the most important

Home » 2020 Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Verizon DBIR 2020: “..the human element is the most important element to a CISO”. Gabriel Bassett, Information Security Data Scientist from the Verizon Data Breach Investigations Report team says: “I think the human element is the most important element to a …

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High5 Series: Ethical Hacker from Denver explains how companies are attacked through Service Desks’ emotions

Home » 2020 Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter High5 Series: Ethical Hacker from Denver explains how companies are attacked through Service Desks’ emotions Brian Self a Certified Information Systems Security Professional (CISSP) & ethical hacker has been interviewed by FastPassCorp’s CEO Finn Jensen about Social Engineering in Service …

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Introducing Identity Verification Manager by FastPass

The service desk holds the keys to the It-security castle. Every day they potentially give them away when persons call for a password reset. This is a rich entry point for a hacker to easily impersonate an end user by calling a service desk. It is a well-known social engineering attack called Vishing (Voice Phishing).The new FastPass module IVM focuses entirely …

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You might be in trouble if your user verification is SMS-dependent

Home » 2020 Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter You might be in trouble if your user verification is SMS-dependent Now that most employees are working from home, calls to the Service Desk will come externally. For some security policy, SMS authentication is required to verify their identity. But …

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Service desks are vulnerable for password attacks – See what to do in 2020

Home » 2020 Share on Facebook Facebook Share on Linkedin Linkedin Share on Twitter Twitter Service desks are vulnerable for password attacks – See what to do in 2020 The service desk has the key to the door to protected data and systems. How do you prevent that the keys are given away? Passwords are …

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