2020

Revisit your IT business case

All IT projects should have a business case, specifying the benefits we expect. For Self-Service Password Reset SSPR projects or password synchronization projects, it is my experience that the majority of corporations have a clear idea of what the objectives are. Reduce the number of password calls to the service desk by a certain number …

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FastPass Identity Verification Manager

In April 2020, FastPassCorp announced Identity Verification Client -IVC- as a new module for FastPass Enterprise. The FastPass Enterprise has for many years been highly regarded as the leading Self-Service Password Reset (SSPR) solution in the market, covering all corporate passwords and available for on-premise and cloud. After 6 months we however see very high …

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BBC News: ”Twitter hack: Staff tricked by phone spear phishing scam”

BBC has an in-depth analysis of the Twitter hack, and how the hackers used phones to exploit the service desk at Twitter In the article, Spear-phishing was defined as a targeted attack designed to trick a number of people into handing out information such as passwords for twitter account and other confidential information. Not all the employees …

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Identity Verification in Identity Management

Who owns Identity Verification in Identity Management? Almero Stein, Chief Technology Officer of Integralis sits down with FastPassCorp’s CEO Finn Jensen to talk about accountability of Identity Verification in an organization.  Q1:  Where do the real warm people belong in Identity?  Almero: Typically, we refer subconsciously to identities as warm body people, but it so much more.  Q2: How do we control …

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Verizon Investigations Report: Human Element is the most important

Verizon DBIR 2020: “..the human element is the most important element to a CISO”. Gabriel Bassett, Information Security Data Scientist from the Verizon DBIR team says: “I think the human element is the most important element to a CISO”.  Verizon publishes each year the Data Breach Investigations Report and the 2020 version is out now with a lot of …

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identity verification security

High5 Series: Ethical Hacker from Denver explains how companies are attacked through Service Desks’ emotions

Brian Self a Certified Information Systems Security Professional (CISSP) & ethical hacker has been interviewed by FastPassCorp’s CEO Finn Jensen about Social Engineering in Service Desks. Check out this new IT Security & Business quick vlog series called “High 5” launched by FastPassCorp: Some of the key points Brian has discussed is how Service Desks …

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Service desks are vulnerable for password attacks – See what to do in 2020

The service desk has the key to the door to protected data and systems. How do you prevent that the keys are given away? Passwords are the keys! On January 16, FastPassCorp, together with HDI and ITSMF, arranged the webinar “When ITSM Met Security”. It helped the participants understand the threats and financial consequences for their companies …

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