Friday the 23.rd of November we had a big event in Copenhagen with our international partners. We discussed and planned how to contribute to customers and partners and focus areas for 2019. After a long day with good discussions we finished off for show and dinner at Wallmans in Copenhagen. Thanks to all participants A
In a Service Desk Institute (SDI) research it is revealed, that the service desk will often be the entry point for a deceptive attack. As the SDI report says: “As to the reality of the risks of unauthorised access to end-user data, Figure 9 shows that 27% of respondents stated that their organisation had identified
Has your service desk been attacked for passwords? Only 42% haven’t been attacked! Read More »
Nordea has initiated analytical coverage of FastPassCorp, registered at Nasdaq/FirstNorth/Copenhagen (FASTPC). The first analysis is available here: Nordea-FastPassCorp_Commissioned_Research_221018_28226_14892 Leading analyst is Claus Almer, Senior Equity Analyst. According to the new EU regulation MFID (Markets in Financial Instruments Directive) banks can’t no longer on their own initiative and costs make stock analysis. The analysis must be
FastPass 3.6 is now available! This version offers customers new dimensions in authentication, security and performance. Based on Rel. 3.5 FastPassCorp has released many subversions with important improvements. With 3.6 all these improvements are combined in FastPass 3.6 together with a high number of new exciting functionality. The headlines: End-user authentication is more versatile and
Several years ago one of the most well-known hackers Kevin Mitnick (see below) wrote a book on the art of deception, as the easiest way to get access to data and computer systems. Kevin Mitnick knows all there is to know about ways to breach into computer systems with hacker tools. Still he claims that
Can a hacker get access to sensitive corporate data without the use of advanced hacking technology? According to a new survey report from Service Desk Institute then it seems to be very easy indeed! As shown in this illustration 83% of respondents think that, despite the controls being in place, it’s still possible for a
83% of IT services desks fear they might give passwords to criminals! Read More »
Since the beginning of remote use, IT passwords have been an integrated part of the users’ interface with IT systems. They have never been loved but have been accepted as a necessary evil. It is said that users don’t like them as they are hard to remember, and so cause trouble when doing the daily
Myths and realities on the death of passwords for corporate use. Read More »
Can your service desk reduce cost per user by 50% in the next 5 years? According to Gartner then this is necessary if you will keep up against the large service providers. Gartner has researched the costs of running a modern service desk or the cost per ticket on an average. The cost per user
Can your service desk survive the competition from managed service providers? Read More »
The company has the 20.th of February announced the 2017 result to Nasdaq/Copenhagen /FirstNorth in Danish language. In summary: Invoicing is up 23% yty from 2016 Net result before tax is up 6% A dividend of 2DKK/share will be proposed to the GA Recurrent revenue more than 70% of total invoicing New customers in new
After several years of growth in North America FastPassCorp has decided to appoint Jeff Peterson from Boston Massachusetts as responsible for sales and customer relations. Jeff comes with a strong background in IT-security services and products and this gives him the necessary understanding of the FastPass product portfolio and he already has strong local contacts.
Facilitated Password Reset process has achieved much attention since we announced it in November of 2017. We have been asked to make a short video to help explain what it is all about. The new video is now available from youtube Facilitated Password Reset Video . The video illustrates the present status in service desks regarding the
