83% of IT services desks fear they might give passwords to criminals!

Can a hacker get access to sensitive corporate data without the use of advanced  hacking technology?

According to a new survey report from Service Desk Institute then it seems to be very easy indeed!

As shown in this illustration 83% of respondents think that, despite the controls being in place, it’s still possible for a criminal to gain a password to a legitimate end user’s account. 31% think that their service  desk needs to do more (to prevent this) but 51% believe that it could still happen despite “doing everything possible” to prevent it. These statistics equally apply to both the respondents who don’t have a management-defined authentication process and those who do.

If you are interested in the full report you can request it here: https://www.fastpasscorp.com/password-security-and-the-service-desk/


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