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Password
synchronization

Help users with just one password across applications

Password synchronization from Active Directory

https://www.youtube.com/watch?v=Yt_nwyxPzaM

Synchronization of passwords

Password synchronization has some significant implementation advantages:

  • It can be done fast
  • Basically, users don’t need to be involved
  • It is robust compared to SSO

Synchronization of passwords

When users only have one password to remember you will see a sharp decline in number of forgotten passwords as well compared to the situation with many different passwords with different password policies.

You may however have these challenges:

  • Password policy must be identical for different passwords
  • User-ids must be identical or be mapped
  • Process in place for asynchronous handling if target system is unavailable

Solutions for password synchronization are in general cheaper than Single Sign On (SSO) solutions, and are more robust to changes in the software configuration of the target systems.

You can reduce complexity in a password synchronization project as you don’t need to change any user process. Just inform them, that they now have the same password for all systems – they just have to change password when Windows ask them to!

FastPass password synchronization is based on an AD interceptor catching all changes to passwords in AD. This creates an transaction to FastPass password synchronization module. FastPass then has a user-map where the user’s user-ids are linked together for the synchronization transaction. FastPass password synchronization reacts very fast, so in general users’ passwords are changed in the target systems even before the user logs in to the alternate systems.

SAP password synchronization.   Oracle password synchronization.  IBM i Series password synchronization. IBM Z password synchronization

Testimonials

”We strive continuously to improve our service. It is important to us to deliver modern and simple solutions helping customers to a more efficient operation. The cooperation with FastPass is yet another step in this direction”.

Mads Jacobsen
 Associate vice president

... seen an 80% reduction in assisted password resets. We’re very satisfied with the product. It has significantly freed us up from frustrating and unrewarding password resets

Oliver Holmes

Deputy Director, Technology and Operations

... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service

 

 

FastPass handled 2,531 password calls, or more than 80% of the total password calls from all the users.

Per Kristensen

Project manager

 

...we have met our Customers’ Service and Cost Improvement challenges by reducing our call abandon rates by over 55% and our average wait times by over 60%, despite our overall budget being reduced.

Pete Townley

Lead Service Delivery

 

… about 90% use FastPass to reset their passwords. So we’ve seen a substantial reduction in calls to the help desk.

Winston Hughed

Vice President IT

 

We are very pleased with the product.  Fast pass has simplified password management and eliminated many password related calls

 

Chuck Mick

ERP Manager

Nyrstar has chosen FastPass to automate and improve the processes related to users’ forgotten passwords. This has improved user satisfaction and reduced the workload in the IT HelpDesk.

The number of forgotten passwords per involved user per year has dropped from 1,6 to 0,3. This is an improvement of 83%!

Hans Lauwers

SAP

 

... The numbers have grown to the point that it would be impossible to operate in today’s busy environment without a password management service

Haydn Tarr

 IT Technical Lead & Coordinator

 

Our employees use it to synchronize their Windows password with their IBM i password when they need to be changed every 90 days due to compliance. We find this is a quiet, behind-the-scenes way for our employees to change and remember their passwords.”

Larry Marxen

Director of Information Systems

 

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Europe T: + 45 4810 0410

E: info@fastpasscorp.com

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