Do you want to synchronize passwords from Windows /Active Directory (AD) to your SAP systems and instances?
With FastPass Flex you get a software solution where you fast and easy can configure the synchronization from AD to SAP. Even when you have many SAP instances FastPass will synchronize every time a password has been changed to all the user’s SAP instances.
With FastPass Flex you can easily combine password synchronization with self-service of passwords when users forget their AD password or is locked out.
Pricing for purchase / rental or Cloud is flexible and depends on your number of users and the functions you choose. You can see more information on FastPass Flex here
Do you want to have password self-service directly for SAP passwords?
In many situations you want to have different passwords for AD and for SAP. It might be of technical or security reasons but means you have to give users the choice between self-service of Windows passwords or SAP passwords when they arrive at the password self service portal. You can let users have one SAP password across all SAP instances or users can have different passwords for each individual SAP instance.
With FastPass Enterprise you can easily configure access to SAP and define the processes for user enrollment and user authentication. You can see more information on FastPass Enterprise here
With FastPass Enterprise you can also do password synchronization for some instances and direct password reset for other instances. In this way your investment is protected no matter what the future will bring regarding your SAP password resets.
All password changes to AD passwords are synchronized to the user's SQL passwords immediately. FastP…
All password changes to AD passwords are synchronized to the user's SQL passwords immediately. FastPass uses a user-map when users have different user-ids for the different systems. With FastPass password filter you can secure a common password policy.Help me choose
More info: SQL
You might have critical SQL systems where you don't want to have identical passwords for the SQL app…
You might have critical SQL systems where you don't want to have identical passwords for the SQL applications and Windows AD. In the FastPass portal the user can select the password he wants to reset!Help me choose
More info: SQL
FastPass Enterprise for SQL is designed for advanced and challenging IT-environments with different …
FastPass Enterprise for SQL is designed for advanced and challenging IT-environments with different processes and security demands. You can configure FastPass to fit your requirements specifically for each usergroup. You can extend with SAP, Oracle and other passwords.Help me choose
More info: SQL
Users forgetting SAP passwords or being locked-out from SAP systems is a substantial cost for the IT service desk
Different solutions are available to remove the problem of SAP password reset for users who forget passwords. Single sign-on solutions might be your strategy. But if you want a cost-effective solution to your SAP passwords with a robust technical solution, then FastPass Enterprise and FastPAss Cloud is the best and easiest solution.
Many organizations internationally use FastPass with SAP, as examples: Carlsberg International, G4S and Nyrstar proving more than 80% reduction in calls to the service desk!
SAP customers look for different solution models to meet this challenge:
Password synchronization from Active Directory and Windows to SAP password reset
Whenever a user changes or resets his AD password in Windows, FastPass will automatically change his password on his SAP instances. This happens when the user has forgotten the password and makes a simple ctrl-alt-del in Windows to change password in Active Directory.
The user then only has to remember one password, and all SAP passwords are changed simultaneously.
Different SAP passwords and AD passwords – selective passwords.
You might have an installation with an older SAP version where your password policy is limited compared to your Windows password policy. Then you cannot have the same password for SAP and AD and password synchronization cannot work.
You might also have critical SAP systems where you do not want to have identical passwords for the SAP system and Windows. Then password synchronization and single-sign on solutions can't work. FastPass allows users to reset passwords directly - or selectively – for different systems. The user at the FastPass portal selects what password he wants to reset, and FastPass will then only reset for this application. This means that the user only has one portal for password self-service.
Contact us for more information on sap password reset.
The no. 1 solution for user and service desk productivity
The FastPass Password Manager is designed for IT-environments with support for multiple domains, systems, and applications.
When you have SAP systems in your IT-environment, you will find this solution to be a win-win application. It cuts down operational costs and gives users a better, more secure password process. Your Service Desk will be relieved of time consuming and boring password resets. You will be able to provide services such as automated enrollment of uses, audit trails and more allowing you to deliver better and more efficient services to your organization and your users.
The FastPass Password Manager for SAP is designed for rapid and cost-effective deployment. It can be done within a few days and substantial Return on Investment (ROI) is achieved from day one.
The FastPass Password Manager is a productivity add-on for your existing Windows Server and SAP environment. FastPass utilizes Active Directory as the user repository and ADAM (ADLDS) as the datastore. FastPass will let you take further advantage of these infrastructure components and the investment you already made.
SAP password synchronization - System Management
If the user has the same User-id across all SAP and AD systems, then FastPass automatically can change the password without any Administrator interference.
If FastPass synchronizes password between different user-ids, then a User-id table is maintained.
For example John Doe might have the user-id JohnD at the AD and JoD at SAP. The administrator maintains this link via the FastPass Administration Console. Likewise the administrator can select SAP instances where synchronization is not wanted for specific users.
At the SAP system FastPass connects to SAP via a FastPass Connector and a SAP ABAP component.
Using FastPass in this way means, that even when a password is changed through Microsoft standard ‘ctrl-alt-del’ then the SAP passwords are changed.
When Multiple System Password Reset is selected by the administrator, then the user -within the limits set by the administrator - selects what applications and systems to reset passwords.
In this case the user will use FastPass to change and reset SAP passwords through the FastPass portal. The user can select multiple systems to have the same password in the same transaction; but it is the user’ choice. There will not be any automatic password synchronization.
We found that FastPass was the only solution in the marketplace with the capability to deliver a fully-fledged solution that we could use for all of our customers. A solution is only good once deployed and we see that the new service based on FastPass is highly popular among our customers. We tested several products in the market and found that the FastPass product stood out clearly as the best product thanks to the easy implementation, single point of management and rich feature set. FastPass supports our strategy of the very best customer experience regardless of the time of day, says Per Werngren, CEO at IDE.
"The Portuguese Parliament was looking for a self-service password reset/unlock solution. We surveyed the market, and found some expensive and complex solutions. Then we discovered FastPass, which seemed to address all our requirements. We did a pilot installation, and were very pleased by the ease of use for both the administrator and the final user interface. We were even more pleased with the low cost for such a complete product. After we acquired the product, installation was a breeze and FastPass support helped us promptly in all our issues and questions. We had the product in full production in about one week after installation and initial testing. Now our users have a simple method to unlock/reset their passwords without contacting helpdesk, at any time of day or night and from everywhere they have Internet access."
Varde City Council needed to improve service for end-users working outside normal business hours, and wanted at the same time to reduce number of calls to the internal IT department. With more than 100 password related calls each month, Varde decided for FastPass to give users self-service for passwords. Varde has two priomary passwords : Windows/AD and an extermnal password from an IBM mainframe (KMD). With FastPass users now have self-service when a password is forgotten or lost. Within less than 3 months more than 80-85% of calls are now handled by users. See the comments from Lea Dragsbæk
Sonoco realized the need to reduce Help Desk expenses and quickly identified password resets as a target call volume. Sonoco had already made a large investment in their identity and access management infrastructure and they wished to capitalize on that with minimal additional investment. Sonoco and Logic Trends collectively identified FastPass’s Password Manager product due to the low licensing cost, low maintenance effort and strong integration with the Microsoft infrastructure.
Faced with a compliancy requirement from our US parent company, we surveyed the market for a tool that would help us to come into line with section 404 of the Sarbannes-Oxley Act, which requires our users to authenticate themselves to the environment and have the ability to manage their own passwords.
Exactly 21 days before the compliance date we found FastPass Password Manager with a connector to our AS/400 environment.
IT Intergroup worked with us to get the FastPass solution in place and we were compliant a week ahead of schedule. All our users are now able to authenticate and resset passwords from a simple browser interface
In the spring 2009 Tulsa Public Schools decided to implement FastPass Password Manager from FastPassCorp. IT-manager Kirk Damron says: "We needed to reduce the load on our Help Desk from numerous calls related to forgotten passwords". With 8000 employees and teachers and increasing complexities in passwords, the ‘forgotten password’ workload was significant.
Kirk Damron adds: "We needed a solution which was easy to implement and administrate, and easy to use for the end-users. FastPass has proved to be just that!"
Installation and implementation was done in just one day, and the continued roll-out to users has been effortless.