FastPass Wi-Fi features

If the user's only access to internet is via Wi-Fi then the user encounters a special and difficult situation.

To give users self-service of passwords then FastPass needs access to internet. The FastPass end-user portal is browser based. Traditionally the user’s PC is connected via an internet cable and that will work fine. In more and more situations and companies the internet connection is however now based on Wi-Fi. This is even more true outside the company boundaries like at home, hotels and airports. 

To make self-service available in these situations FastPass now supports Wi-Fi connections even when the user has not yet logged on, which is the case when the password is locked or forgotten.

Solution: If FastPass has seen the Wi-Fi before then this connection is automatically chosen. If there is no favourite Wi-Fi available then FastPass will present the visible connections for the user. He will then have to enter the security-key for the selected connection. FastPass will then work as if the connection is available from an internet cable.


There are situations where the only available Wi-Fi connection needs a browser to enter the security key. We consider this to be too risky, at a moment where Windows has not yet started entirely. We recommend that the user for these situations use his smartphone to establish a Wi-Fi connection to the Windows-PC. This connection will after the first time then be a well-known connection for FastPass, and will connect automatically. This means that a user with a smartphone can always do password self-service no matter where he is, as long as his Smartphone can get a connection! 

When internet is established and the user via the FastPass portal has changed his AD password, then the FastPass remote PC-client will through the use of the user’s VPN connection make sure, that the AD password is synchronized to the user’s PC-cache.

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FastPass Wi-Fi features for remote users

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