FastPass adds Forced enrollment and increased security

A new FastPass release is now ready with important improvement to productivity and security:

The rate of users enrolled into the Self-Service part in FastPass is a key factor in making the solution successful. Although the present Enrollment Service feature gets most users in, then still some users do not enroll. Furthermore some users do not have an email address and do not get notified that they actually need to enroll. With the introduction of the Enrollment Enforcement feature FastPass will get all users enrolled!!.

Opening up FastPass to the internet and/or LAN accessible from any browser is not secure enough for some companies. For some the idea that any user accessing the internet is able to access the FastPass solution and reset a password by answering questions is not secure enough. These companies either do not allow access from the internet or use two-factor authentication, such as the SMS pin feature.

To mitigate this FastPass has built-in the ability for the Windows Client and Enrollment Enforcement client to send client certificates to the server. On the server side FastPass relies fully on Microsoft’s build-in IIS Client Certificate Mapping functionality.

Password Expiration Notification has been added. This Service can email users before the user’s password expires. E.g. 10, 5 and 1 day before. It can also send emails after the password has expired.

Other new features:
• Added Portuguese as new language
• Added support for downloading reports in CSV format often used for anagement reporting
• Improved performance especially for the HelpDesk and HelpDeskSPE clients.