INFRAVISION is a Service Management consulting, education and technology provider headquartered in the Netherlands with offices across EMEA. InfraVision converts the ITIL theory into ‘best practice’ solutions. Thanks to our elaborate ITIL knowledge combined with our extensive knowledge of Service Management software, we can help you improve the transparency and efficiency of your service organization considerably. This has helped hundreds of companies transform their IT organizations into strategic, business-aligned service providers delivering the highest levels of service and support to their customers while lowering costs.
In building the Service Management eco-system of the future, self-reliance of the end-user community is key. FastPass definitely helps to drastically reduce the number of unnecessary calls to the service desk, with a secure, intuitive and multi-platform automatic password reset solution, and fits perfectly into the self-reliance strategic roadmap.