Requirements

The necessary functions for password reset / change and unlock have to be present.

The solution must be intuitive and easy to use for the user

The user must be able to access the password application from any workstation

Successful enrolment is key for productivity improvement from password management. The aim should be more than 95% enrolled users to reduce calls to the helpdesk.

Administration must be powerful and efficient to keep IT support costs down

It is vital that the organization can choose the authentication that meets the security demands. Strong authentication is a layered authentication approach relying on two or more authenticators to establish the identity of an originator or receiver of information.

Any attempts to misuse the Password Manager to gain access

to other users’ password must generate alerts.

Administrators and management need reports and action lists to manage the Password reset process. Standard reports and data transfer to HelpDesk tools are necessary.

 For large and/or complex IT-systems it is important that the Password Management System can fulfil demanding requirements for volume and availability

The Software must be proved to be secure by independent verification.

Installation and implementation must be simple and straightforward to secure low start-up costs.