"The Portuguese Parliament was looking for a self-service password reset/unlock solution.
We surveyed the market, and found some expensive and complex solutions. Then we discovered FastPass, which seemed to address all our requirements.
We did a pilot installation, and were very pleased by the ease of use for both the administrator and the final user interface. We were even more pleased with the low cost for such a complete product.
After we acquired the product, installation was a breeze and FastPass support helped us promptly in all our issues and questions. We had the product in full production in about one week after installation and initial testing.
Now our users have a simple method to unlock/reset their passwords without contacting helpdesk, at any time of day or night and from everywhere they have Internet access."