Password Management for MS Active Directory, SAP, AS400 and beyond.
The costs and problems of Forgotten Passwords is a pain for most Service Desks in organizations with 100 to 100.000 employees. The users want to reset the password easy and fast by themselves. The solution is FastPass User Portal for Password Management.
The FastPass technology for password reset is rapidly gaining uptake by many new customers around the globe, through our network of partners. Professional system management capabilities combined with ease of use and fast implementation makes FastPass the preferred choice.
Easy to understand: When users forget their password, they can reset the password within just a few seconds and get on with their job. Verification of the user is done by answering a series of private questions or, if required, you can perform stricter user identification where the user also have to enter a PIN code that is sent to the mobile phone. This is normally referred to as strong authentication.
Your business benefits are obvious:
- Reduction in Service Desk load and cost
- Fewer or only one Password to remember
- Accessibility for end-users 24 hours 7 days a week!
- Meet compliancy demands like SOX and ISO 27001
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 Project and Support Manager Sune R. Hedegaard says: “One of the reasons that G4S chose FastPassCorp as supplier was the rapid and simple implementation.” “The FastPass product is extremely user friendly, and, in fact, can be used by our staff straight away irrespective of their IT experience or professional background," “We have employees who start working before the Service Desk opens, and we often have people working in different time zones. I think the biggest savings we are realizing from the FastPass solution is from staff locked out “ “..in future, with the FastPass SAP connector installed, only one password will be needed for each employee, giving access to both Microsoft applications and SAP”
SEAS-NVE chose FastPass for Password Management
The Danish energy company SEAS-NVE with 620 employees has chosen FastPass as User Self-service portal for passwords. For SEAS-NVE the assignment was to find a solution for users, who forget their passwords. IT-team manager Kim Kryger Andersen says: “SEAS-NVE wants efficient and automated processes where ever possible, as an integral part of the SEA-NVE policy for increased efficiency”.
For SEAS-NVE it has been of particular interest that users can reset their passwords 24 hours 7 days a week without any engagement from the IT-department. For SEAS-NVE it is of major importance that the users can reset the password even when they have forgotten the password to their PC, and has no access to other PCs or network.
According to Kim Kryger Andersen it was also very positive that the installation and implementation time was completed in half a day!!
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Start saving now! Try the FastPass solution today! The FastPass solution is easy to install and will let you see for your self how users easily become self-served and enjoy the service improvement that's available. Push the button and start download... 
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The important short facts
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Catch-22: How do I reset my password when I can’t logon to my PC?
When your PC is connected to your domain-server, FastPass allows you to access FastPass even if you're not logged on. On XP you will see a ‘Forgot Password’ button on your Windows login screen. On Vista and Windows 7 a shortcut text is visible. |
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The important considerations.
This might be the first time you're looking for a Password Management solution, so what should you be looking for?
To get a full understanding of the requirements for a Password Management solution, FastPassCorp is offering a comprehensive Password Management Buyers guide.
Request a copy of the FastPassCorp Password Management Buyers guide
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Your Company saves money from FastPass, monthly user-cost below 0.40€
Analyst suggests that 20-35% of all call's to the corporate Service Desk is for forgotten passwords. You can cut that cost when users are able to help themselves. The investment in time and money is little and most companies realize payback within 3-6 months! |
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Installation and implementation in less than 1 day
Despite that FastPass delivers advanced management features for the system administrator, FastPass has a short installation and implementation time - typically the first users are enrolled in less than 8 hours after download of FastPass.
FastPass uses the Microsoft Active Directory as User repository. FastPass needs no other Software to be deployed than Windows Server 2003/2008, and so You already have the foundation and user data in place compiled in your AD. That’s why you implement within hours, and will have an extremely fast Pay-back from your FastPass technology investment.
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Single Password for Windows, SAP, AS400 and more
If you have to remember Passwords on other systems than Microsoft, like SAP and AS400, your users tend to forget even more passwords. The answer to this is Single Password Option. With FastPass Password Synchronization, password resets and changes are automatically forwarded to other systems like SAP and AS400. Your users will only have one password to remember, and you ensure that the passwords are changed as frequent as required by the company policy. |
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Security verified
You should demand top-level security from Your vendor. FastPass has been tested and verified by nsense, a PCI-DSS approved scanning vendor. Read more. All communication and datatransfers between FastPass and users are https. Also all internal communication between FastPass modules are https based to avoid sniffing or hacking. Besides the technical implementation of the solution, FastPass supports and enables better and more secure processes in your IT Service Desk. A complete list of requirement is available from FastPassCorp Buyers Guide to Password Management Solutions |
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They say
”Faced with a compliancy requirement from our US parent company, we surveyed the market for a tool that would help us to come into line with section 404 of the Sarbannes-Oxley Act, which requires our users to authenticate themselves to the environment and have the ability to manage their own passwords.
Exactly 21 days before the compliance date we found FastPass Password Manager with a connector to our AS/400 environment. IT Intergroup worked with us to get the FastPass solution in place and we were compliant a week ahead of schedule.
All our users are now able to authenticate and resset passwords from a simple browser interface”
Jan von der Recke
IT Director
Novasol
Case study: SONOCO Headquartered in Hartsville, South Carolina, USA
Sonoco realized the need to reduce Help Desk expenses and quickly identified password resets as a target call volume. Sonoco had already made a large investment in their identity and access management infrastructure and they wished to capitalize on that with minimal additional investment. Sonoco and Logic Trends collectively identified FastPass’s Password Manager product due to the low licensing cost, low maintenance effort and strong integration with the Microsoft infrastructure.
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